Check the BIOS settings, as some Original Equipment Manufacturers (OEMs) may be using their own overclocking tools and may have compatibility issue with Intel® XTU. Try loading BIOS defaults. Step 2: After uninstalling the current Intel® XTU, download and install the latest Intel® XTU version available: Ģ. Note: In case you do not see the " ProgramData" folder click on the upper tab " View" and check the box " Hidden items". Delete the folder named " Intel® Intel Telemetry" under “C:\ProgramData:”.Delete any folder named Intel® XTU from these locations: " C:\Program Files (x86)\Intel", "C:\ProgramData\Intel".C:\Windows\Microsoft.NET\Framework\v9\InstallUtil.exe /u C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe.Using those pieces of information, open a command prompt as an admin and enter your information for the location of the Extreme Tuning service.Locate XTU service at: C:\Program Files (x86)\Intel\Intel(R) Extreme Tuning Utility\XtuService.exe.Locate installutil.exe at C:\Windows\Microsoft.NET\Framework\v9\InstallUtil.exe.First uninstall the tool from Apps and Features.Please try the following steps and let us know about the outcome: If you would like to perform the stress test on your CPU what I recommend you to use is the Intel® Processor Diagnostic Tool.Thank you for posting on the Intel® communities. Intel XTU is a Windows*-based performance-tuning software that enables novice and experienced enthusiasts to overclock, monitor, and stress a system. That doesn't mean that cannot run the XTU but it hasn't been validated on your system.Īs it says on the release notes of the Intel® Extreme Tuning Utility, it is supported on Desktop, High End Mobile and High End Desktop (HEDT) platforms. After checking your environment details, I can see that the processor you're using is the Intel® Core™ i7-7700HQ Processor which is not meant for overclocking since it is a locked processor.
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